Mitch Tublin

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November 18, 2022 By Mitch Tublin: Leadership Development, Business Consulting and Executive Coaching

Ready To Lose A Loyal Customer?

Ready To Lose Loyal Customer?

Is your business ready to lose loyal customers? What started with one round of recorded options when anyone calls the main number for your business has grown into a web four or five or more layers of press this number for - - - - options stated. Now maybe this is a government office or an insurance company, not that makes it okay, however, most of us accept this treatment when making those calls. It’s when the business being called is a local one you have done business with for years … [Read more...]

Filed Under: Business Success, Increase Bottom Line Results Tagged With: business success, customer service, customer service experience, loyal customers, new customers, serve customers

October 5, 2018 By Mitch Tublin: Leadership Development, Business Consulting and Executive Coaching

Are You Really There To Serve Your Clients and Customers

Are You Really There To Serve Your Clients and Customers

Are you really there in your business to serve your clients and customers? This is not about the size or the type of business you are in. It is more a discussion of what your business culture and approach is toward your clients and customers. For example: in the last few years in my Executive Coaching Practice, two of my VIP clients were located in overseas locations. One lives and works in South Africa and another lives and works in Australia. We agreed to work online utilizing video … [Read more...]

Filed Under: Increase Bottom Line Results, Business Success Tagged With: business culture, business success, executive coaching, flexible scheduling, serve clients, serve customers

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Oh What We Can Do?

Oh what we can do? Do you have any idea of the … [Read More...]

What Choice Do You Make?

Have you ever made a choice between working on a … [Read More...]

Who Would You Really Like To Meet?

Who would you really like to meet? Yes, a real … [Read More...]

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