For a small to medium sized business owner, keeping the revenue continuing to flow in and making a profit are the keys to staying in business. Here are three questions which are topics being discussed at businesses large and small and I’m interested to know how you are handling them. Question #1 – Shrinkage, stealing or taking something and not paying for it. Until recently known as illegal activity. If you have a retail operation you know exactly what this refers to. However, even if … [Read more...]
The Bell Is Ringing – The 2023 First Quarter Ends Today
The 2023 first quarter ends today at COB. Why should this matter to you? We all, everyone of us, need something to measure ourselves by. We are able to measure how everything is going compared to previous similar periods of time. We should be looking at what we planned to do compared to what we actually did and take notice. Did we perform better than we expected? Why? Where did we do better? What did we do for this result? Similarly if we did not do as well as we expected? Why? … [Read more...]
Why Do You Buy What You Buy?
Why do you buy what you buy? Is it to fulfill a need? Is it based first on price? Is it a product brand you always purchase? Is it a service that you have utilized before? Why do people in general buy what they buy? It’s not only an interesting topic it’s something anyone who is selling a product or a service really must understand. This is important for everyone as we are all selling something at some point in our lives. What is your view on this topic? What are you basing … [Read more...]
Ready To Lose A Loyal Customer?
Is your business ready to lose loyal customers? What started with one round of recorded options when anyone calls the main number for your business has grown into a web four or five or more layers of press this number for - - - - options stated. Now maybe this is a government office or an insurance company, not that makes it okay, however, most of us accept this treatment when making those calls. It’s when the business being called is a local one you have done business with for years … [Read more...]
These Are The Most Important Numbers
You may have heard me speak about knowing your numbers. Or maybe you read where I wrote about the importance of knowing your numbers. Typically this is in reference to your business. If you’re not checking your numbers how do you really know how the business is doing? If you’re not comparing today’s numbers to last week, last month and last year, how do you know if the business is growing as you are trying to do? There are a number of areas to review your employees by. One of the best … [Read more...]
How Can Meetings Be Run Better?
How often do you hear “Let’s make this quick, I really don’t have much time.” How often are you thinking the same exact thing? When everyone is busy with work, their personal lives or just having fun – no one wants to have someone else wasting their time for them. Everyone is perfectly capable of doing that for themselves if they choose to – thank you very much! So especially now when we have all had the lock down alone time, work from home time shifting for some to semi-work from home … [Read more...]
