“The single biggest problem with communication is the illusion it has taken place.”
George Bernard Shaw
How are your language skills?
As we reemerge from COVID lockdown back into the world it seems that more people are scattered and rushed than ever. Are your communication skills out of practice? Have you noticed a need for improvement in yourself or others?
Everything begins with the ability to communicate. To accomplish this everyone involved must be open and willing to communicate without pre-judgment.
“Never judge someone by the way they look or a book by the way it’s covered; For inside those tattered pages, there’s a lot to be discovered”
The International Rules of The Road is like the road test manual for driving a motor vehicle on the road except it governs all aspects of waterborne craft activities. The agreed upon language by all nations is English. The purpose is to have one language to communicate safely with each other by radio and in emergency situations.
These rules have made travel on the seas safer – without a doubt.
What they do not do and cannot do is account for various cultures and diversity around the entire globe.
For example: If your ship is transiting the Kiel Canal in Germany numerous local pilots will board the ship to guide her through the various sections while transiting the canal. On the bridge the pilot will instruct the helmsman with steering orders. These vary with some listed here:
“Port 20 degrees”
“Starboard to line up the two lights” While physically pointing to them.
A few notes about these words. Notice the words Port and Starboard.
Many shipboard signs refer to Left and Right and often in the United States instructions are stated with the words Left and Right. Notice the order of the words. The direction is the first word and the amount to steer is the second word. This allows the direction of the turn to be immediately processed and acting upon.
So on the one hand different words for the direction may cause a bit of a delay, the order of the words creates immediate action before waiting to hear more.
In my favorite book: Jonah 4:11 states: “Should I not be even more concerned about Nineveh, this enormous city? … than a hundred and twenty thousand men who do not know between their right and their left hand, besides much livestock?”
The point is Right and Left are mentioned in The Bible!
It was important enough to mention even if only this one time.
Are you confused? Let’s bring this all together – okay?
Everyone brings their own unconscious bias with them where ever they go, where ever they are. If at least two people need to communicate they must be aware of their own unconscious bias and the fact that the other person has their own unconscious bias. Imagine if we increase the size of the participants to a group, a team, or an entire organization!
Everyone has established rules and regulations they must deal with. This is in your personal life and in your business. Often these are not even written rules, they are the rules established by cultural norms and accepted behavior.
For you, your team, your group and your organization to survive and thrive going forward these areas must be explored and addressed.
If you’re even slightly interested in this topic let’s set up a call and have a conversation.
Mitch Tublin is an entrepreneur and founder of Wenkroy International LLC, a boutique consulting company with a main focus of adding value to people. Through speaking, training and coaching clarity is achieved and distractions are reduced. People now focus on what matters most. My passion is to take people to the next level in their life and in their career and business.